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Jesse Hollington / Digital Trends How to fix the 'iPhone Unavailable error' (iOS 15.2 or newer) You will need to contact your mobile provider to get this set up again after your iPhone has been restored to factory settings. Note that if you're using an eSIM, this will be erased as well. While your device backup contains all of your important data, it doesn't include your device passcode, so you can set a new one after restoring it.

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This ensures that all your sensitive data remains safe no matter what, but the good news is that if you have a recent backup - either in iCloud or on your Mac or PC - you can be up and running again in a couple of hours. Even Apple can't do this for you, so if you're certain you've forgotten your passcode, the only way to regain access is to erase everything on your iPhone and return it to factory settings. There is no way to unlock your iPhone without knowing the correct passcode. You'll either see 'Security Lockout' (iOS 15.2 or newer) or a connect to iTunes alert (iOS 14 or older), or if you've enabled the Erase Data option in Settings > Face ID & passcode ( Touch ID & passcode for an iPhone SE or other home-button equipped device), your iPhone will automatically wipe itself and restart with its out-of-the-box factory settings. A sixth attempt increases that to five minutes, followed by 15 minutes after a seventh, and finally one hour for each subsequent attempt.Īfter entering ten wrong passcodes, your iPhone will lock down completely, refusing any further passcode attempts. It locks you out for one minute after five attempts. The amount of time your iPhone will remain unavailable depends on how many passcode attempts have been made. So, if you pick up your iPhone and find it in this state, there's a good chance somebody else was trying to get into it.

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Although this can happen by accident, it's relatively uncommon as the iPhone's capacitive touchscreen only responds to skin contact, so you'd have to end up accidentally tapping your iPhone's screen several times in the right places while fumbling around for something in your bag or pocket. This particular message only appears after at least five failed attempts to enter your passcode. The same messages and procedures in this article also apply to an iPad running the corresponding iPadOS versions.Ī Mac or Windows PC running iTunes (optional) Depending on the version of iOS you're using, this may say 'iPhone is disabled' (iOS 14 or older) or 'iPhone Unavailable' (iOS 15.2 or newer). Once that limit is reached you'll see a message that your iPhone is disabled for a certain amount of time. When your iPhone is locked, you get five tries to enter the correct passcode. Unless you use a really obvious passcode, this dramatically reduces the chances of somebody getting access to your iPhone simply by guessing multiple passcodes until they hit the right one. How to fix a disabled iPhone using a Mac or Windows PCįor security reasons, Apple also limits the number of times you can enter an incorrect passcode on your iPhone.How to fix a disabled iPhone or iPad via iCloud.How to fix the 'iPhone is disabled' error (iOS 14 or older).How to fix the 'iPhone Unavailable error' (iOS 15.2 or newer).

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